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DE Paratransit Services

DART First State offers Paratransit Services to individuals with disabilities who need the services. Reservations must be made at least one day in advance.

Fare

Individuals who are blind can ride free. Individuals with other disabilities can pay a reduced fare. (The fare amounts are available at: http://www.dartfirststate.com/fares/.)

Eligibility

Under the Americans with Disabilities Act (ADA), there are three categories under which you can be eligible for ADA Paratransit Services:

· You are unable, as the result of a physical or mental impairment, to independently, get on or get off a bus on the fixed route; or

· You need the assistance of a wheelchair lift or other boarding assistance and are able to get on, ride, and get off a bus, but such fixed route bus is not available on the route when you want to travel; or

· You have a specific impairment-related condition that prevents travel to or from a bus stop in the system.

Applying for Paratransit Service

· Request an application from DART First State by calling 1-800-553-3278

· Read the application and fill out Part A.

· If you are 60 years of age or older and do not have a disability, please complete Part A only and send us verification of your age (copy of your driver's license, birth certificate, etc.).

· If you have a disability, bring or send the application (Part A and B) to your health care professional and have them complete Part B. Both Part A and Part B must be completed for your application to be considered.

· Mail your completed application to:

DART First State - ADA Eligibility
900 Public Safety Blvd
Dover, DE 19901

· Or fax to the Dover office at 760-2914

YOU WILL BE NOTIFIED ABOUT YOUR ELIGIBITY STATUS

If you have not heard about your eligibility status within 21 days of submitting your application, please call 1-800-553-3278. TDD users please call 1-800-252-1600.

If a determination has not yet been made, you will be granted temporary eligibility until a determination has been made regarding your application.

If you are denied eligibility, you have a right to appeal the decision. Please contact DART First State for details on the appeals process.

Additional Information

The DART ADA Transportation Application Form is available as a PDF file (requires Adobe Acrobat Reader) online from:
http://www.dartfirststate.com/paratransit/app/app.pdf

Source:

http://www.dartfirststate.com/paratransit/

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DE Transportation Services Overview

DE Benefit Information System Overview

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