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The Low-Income Home Energy Assistance Program (LIHEAP) is funded through the U.S. Department of Health and Human Services (DHHS) to assist low-income individuals and families with the cost of heating their homes during the winter season. The program is managed by the Massachusetts Department of Housing and Community Development (DHCD) in conjunction with 22 regional nonprofit and local government organizations.
The LIHEAP program pays benefits of fixed amounts based on household income. An additional benefit is available to eligible households that have a high energy burden. Homeowners and renters are both eligible. Current benefits vary depending on income levels.
Local administering agencies determine household eligibility based on annualized income and the number of members in the household. Households with annual incomes up to 200% of the Federal Poverty Level are eligible. (See the Low-Income Home Energy Assistance Program (LIHEAP) Income Eligibility Chart topic for actual income levels.)
The agency then makes payments toward the heating bills to the primary heat source vendor (oil, propane, wood or coal dealer, or gas or electric utility). Special provisions are made for those households whose heat is included in their rent and those living in subsidized housing.
The Weatherization Assistance Program (WAP), funded by the U.S. Department of Energy (DOE), and the Heating Emergency Assistance Retrofit Task Weatherization Assistance Program (HEARTWAP) (funded through DHHS LIHEAP funds), are other programs designed to assist low-income households in Massachusetts. These energy conservation programs help stretch available LIHEAP funds.
DHCD also administers the Low-Income Sewer and Water Assistance Program (LISAWAP) through the LIHEAP network. This program provides a benefit of up to 25% of a household’s combined sewer and water bills.
All of these services are provided through local energy assistance agencies.
The Massachusetts Winter Heating Telephone Helpline and Website offer an overview of the information available to help consumers during the winter. You can call the Helpline toll free at (866) 363-7497, or visit the Winter Heating Helpline Website at:
http://www.mass.gov/winterheating/
Energy Assistance Programs - Overview - Massachusetts
Information for this topic was drawn from the DHCD website at:
http://www.mass.gov/dhcd/components/cs/Fuel/default.htm
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