The Employment Support Institute (ESI) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site: WWW.WORKWORLD.ORG.

General Practices

• You do not have to give us personal information to visit our site.
• We collect personally identifiable information (name, email address, telephone number, or other unique identifier) only if specifically and knowingly provided by you.
• We do not give, sell or transfer any personal information to a third party.
• Personally identifying information you provide is used only in conjunction with your request for, or use of, WorkWORLD^© software or for such other purposes as are described at the point of collection.
• We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address may be used to gather broad demographic information.
• We may use cookies to help deliver content specific to your interests, to store information about your preferences on our site, and to help us understand which pages are most useful on our Web site.
• We use customer contact information to send you information about WorkWORLD^©. Your contact information also is used to contact you when necessary.
• Users may opt-out of receiving future communications; see the choice/opt-out section below. Users may also update their contact information; see the correct/update section below.
• This site contains links to other sites. The Employment Support Institute and this Web site, WWW.WORKWORLD.ORG, are not responsible for the privacy practices or the content of any such Web sites.

Dispute Resolution
We have the following dispute resolution mechanism. If you think we have not followed our privacy policy in some way, it can be used to help you resolve your concern. Complaints regarding the use of collected data are directed to the customer service representative for resolution. Customer service can be contacted by sending an email to WorkWORLD@vcu.edu.

Security
This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Information collected on our site is stored in secure operating environments that are not available to the public.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database so as to receive no future communications or to receive our service no longer.

• You can jump to the online Notification Status facility and follow the simple directions.
• You can send email to WorkWORLD@vcu.edu
• You can send mail to the following postal address:
  Employment Support Institute
  ATTN: WorkWORLD Opt-Out
  VCU School of Business
  1015 Floyd Avenue
  P.O. Box 844000
  Richmond, VA 23284-4000
  
• You can call the following telephone number: (804) 828-2665.

Correct/Update
This site gives users the following options for changing and modifying information previously provided.

• You can jump to the online Notification Status facility and follow the simple directions.
• You can send email WorkWORLD@vcu.edu
• You can send mail to the following postal address:
  Employment Support Institute
  ATTN: WorkWORLD Correction
  VCU School of Business
  1015 Floyd Avenue
  P.O. Box 844000
  Richmond, VA 23284-4000
  
• You can call the following telephone number: (804) 828-2665.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Employment Support Institute
ATTN: WorkWORLD Webmaster
VCU School of Business
1015 Floyd Avenue
P.O. Box 844000
Richmond, VA 23284-4000
WorkWORLD@vcu.edu

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