Each local Social Security Administration (SSA) office has a Work Incentive Liaison (WIL) who provides advice and information to individuals and works with outside organizations that serve people with disabilities. Contact your local SSA office for the name and telephone number of this Work Incentive Liaison.
The Work Incentive Liaison is a Social Security employee especially trained in the work incentive provisions of Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI). The WIL acts as a central contact person for work incentive activities throughout the district, and coordinates with the Area Work Incentives Coordinator (AWIC). The WIL should be known to all outside organizations dealing with the disabled, vocational rehabilitation offices, offices for the visually or hearing impaired, sheltered workshops, rehabilitation facilities, etc., as well as all the Social Security employees in the district. This places the WIL in the ideal position to serve as liaison or "go-between", to prevent any misunderstandings or misinformation about work incentive provisions.
Because the Work Incentive Liaison has specialized training in both SSI and SSDI, working with the WIL should help you see the impact of work on both benefits. The liaison can provide you with information locally on the SSA work incentive provisions and provide informal support as you consider pursuit of vocational rehabilitation and employment. When you have a work incentive question, do not hesitate to contact your liaison.
Area Work Incentives Coordinator (AWIC)
Work Incentives Planning and Assistance (WIPA) Program
Benefits Planning, Assistance, and Outreach Program
Disability Program Navigator (DPN)
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