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Department of Mental Health and Substance Abuse Services (ODMHSAS) - Resources and Information - Oklahoma

The Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) provides resources and specialized information in a variety of ways:

·          You may call the statewide toll free hotlines for information or referral to mental health, substance abuse, or domestic violence/sexual assault services.

·          You may visit or call the Oklahoma Prevention Resource Center to receive free printed educational materials or borrow educational videos at no charge.

·          You may contact ODMHSAS advocates if you need help accessing services or have a complaint or concern about the services received in Department-funded or -certified facilities.

·          You may download publications related to mental health, substance abuse, and domestic violence/sexual assault, as well as printed materials relating to ODMHSAS administrative operations.

Information in this topic is current as of November 2003.

Toll-Free Hotlines

Reach-Out: 800-522-9054

Reach-Out is the ODMHSAS's 24-hour toll free information and referral hotline. A resource for all Oklahomans, Reach-Out is there for individuals in a crisis and for those who simply want information. All calls are free and confidential. Callers to Reach-Out can get assistance in finding treatment or prevention facilities in their geographic area or can ask that the Department's Prevention Resource Center send free printed or video materials on mental health, substance abuse, or domestic violence.

Safeline: 800-522-7233

Safeline is the Department of Mental Health and Substance Abuse Services' 24-hour toll free line providing information and referral on domestic violence and sexual assault. Through Safeline, callers can be referred to crisis intervention and shelter services, obtain information on filing a victim protective order, and learn about their rights under law. All calls are free and confidential.

Teenline: 800-522-TEEN

Teenline, in operation every day from noon to midnight, offers a caring listener for teens who have questions or concerns about relationships, alcohol and other drug abuse, sexuality, and other topics. Teenline workers are trained to respond to crisis calls, but most callers simply want information or someone who will listen. Teenline exists to help young people prevent problems, solve conflicts, and deal with the concerns that affect their lives. All calls are free and confidential. Many Teenline workers are teens or young adults themselves, well prepared to relate to issues of concern to others in their age group.

Oklahoma Prevention Resource Center

The Oklahoma Prevention Resource Center in Oklahoma City supplies free printed materials upon request to schools, civic and community groups, parent-teacher organizations, treatment and prevention providers, and individuals who are interested in mental health, substance abuse, or domestic violence/sexual assault related information. The OPRC also maintains a library of educational videotapes available for loan at no cost. You can write or call OPRC for a catalog of available materials:

Oklahoma Prevention Resource Center
Department of Mental Health and Substance Abuse Services
P.O. Box 53277
Oklahoma City, OK 73152

Phone: 405-522-3810 or 405-522-2140
Fax: 405-522-8320

You may also visit the OPRC at its Shepherd Mall location. Hours are 8 a.m. to 5 p.m. Monday through Friday. Address:

Oklahoma Prevention Resource Center
Department of Mental Health and Substance Abuse Services
2401 NW 23rd Street
Suite 82
Oklahoma City, OK 73107

The OPRC Materials List and order form may also be downloaded in PDF format (requires Adobe Acrobat Reader) from:
http://www.odmhsas.org/Resource%20Center/11-06MATERIALLIST.pdf

Client Advocacy Services

The Department is dedicated to protecting the rights of those who receive its services. Promoting clients' rights and interests is known as advocacy. To implement this important activity, the Department operates a Consumer Advocacy Division.

The Consumer Advocacy Division seeks to ensure the uniform application of rights for those individuals who receive services through the Oklahoma Department of Mental Health and Substance Abuse Services. Staff members (advocates) respond to clients and families who may have concerns about some aspect of the services a consumer is receiving. Advocates also monitor service providers to ensure they conform to program guidelines, provide information about consumer rights and their relationship to the treatment process; educate employees and others on advocacy issues; and collaborate in problem solving.

The Consumer Advocacy Division can provide information and, if necessary, make inquiries and resolve disputes. They focus on issues such as quality of life; access to services; allegations of abuse or neglect; and, allegations of misconduct by caregivers. The division provides information and referral for service recipients and their families, educates employees and others on advocacy issues, monitors service providers to ensure they conform to advocacy program guidelines, and collaborates with other agencies concerned with clients' rights.

How to Contact the Advocacy Division

Advocacy Division
P.O. Box 151
Norman, OK 73070

Oklahoma City Metropolitan Area:
405-573-6605

Statewide Toll-Free:
1-866-699-6605

Publications

Newsletters and reports are available for download, as well as a variety of consumer-oriented publications. These include a broad series of publications about disaster mental health, available in both English and Spanish. Additionally, the ODMHSAS Strategic Plan and Permanent Rules are available.

Some publications require Adobe Acrobat Reader. The publications may be downloaded from:
http://www.odmhsas.org/publications.htm

For more information see:

http://www.odmhsas.org/contents.htm

Also see:

Department of Mental Health and Substance Abuse Services (ODMHSAS) - Overview - Oklahoma

Source

http://www.odmhsas.org/clientadv.htm

http://www.odmhsas.org/publications.htm

http://www.odmhsas.org/hotlines.htm

http://www.odmhsas.org/oprc.htm

http://www.odmhsas.org/resourcesandpubs.htm

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