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Advocacy Services - Client Advocacy Program (DMH) - South Carolina

The purpose of the Department of Mental Health’s Client Advocacy Program is to:

· Prevent rights violations and advocate for the provision of quality of care in a humane environment

· Review, investigate and resolve rights complaints or issues

Advocates inform consumers of mental health services about their rights, help them speak for themselves, or speak on their behalf. Advocates also assist consumers with complaints about rights and services and bring issues to officials for resolution.

An assigned advocate will interview the consumer, staff or others as necessary and review records and policies. The advocate will then attempt to negotiate a satisfactory result on behalf of the consumer.

The Client Advocacy Program is located within the South Carolina Department of Mental Health (DMH). The program has four full-time Central Office Staff and several Volunteer Advocates. Additionally, each Mental Health Facility and Mental Health Center has Local Advocates.

Contact Information

If you would like further information or assistance, contact:

SCDMH Client Advocacy
2414 Bull Street
PO Box 485
Columbia, SC 29202

Telephone:
(803) 898-8569 or
1-866-300-9330 Toll Free

http://www.state.sc.us/dmh/client_advocacy.htm

Additional Information

Other advocacy resources in South Carolina are posted at the South Carolina Department of Disabilities and Special Needs (DDSN) website at:
http://www.state.sc.us/ddsn/service/contents.htm

Also see:

Advocacy Services - Overview

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