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Once an application is approved, members receive a MassHealth ID card. Members should ask if their health-care provider takes MassHealth — all health-care providers who accept MassHealth also take MassHealth CommonHealth. Individuals should show the MassHealth ID card and any other health insurance card they carry whenever they see a health-care provider.
If the health-care provider does not take MassHealth, CommonHealth will not pay the provider. CommonHealth will not reimburse individuals for any payments they may make to these health-care providers.
For some medical services, other health care providers must get approval from CommonHealth first. If CommonHealth (MassHealth) doesn’t grant the health-care provider with this approval, members will be notified and they may appeal the decision.
MassHealth Provider Acceptance Appeals
WorkWORLD™ Help/Information System
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Complete information about the software is available at: http://www.WorkWORLD.org
See How to Get WorkWORLD page at: http://www.WorkWORLD.org/howtogetWW.html
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