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Food Stamps - Rights and Responsibilities - Iowa

Your Rights

You have the right to:

     Have your application accepted on the same day that you contact the food stamp office in person;

     Have an adult who knows your situation apply for you if you cannot get to the food stamp office;

     Receive notice of your eligibility within 30 days after you apply if you do qualify for them;

     Get food stamps within 5 working days if you are in immediate need and qualify for faster service;

     Not be discriminated against because you are elderly or because of sex, race, color, disability, religious creed, national origin, or political beliefs;

     Be told in advance if the food stamp office is going to reduce or end your benefits during your certification period because of a change in your situation that you did not report in writing;

     Look at your own case file and a copy of the Food Stamp Program rules; and

     Have a fair hearing if you donít think the rules were applied correctly in your case. At a fair hearing, you may explain to a hearing official why you donít agree with what the food stamp office has done.

You can ask the food stamp office for a fair hearing in writing, in person, or over the phone. The office will give you information about the hearing rules in your State.

You can ask a friend or relative or anyone else to help you prepare for the hearing and go to the hearing with you.

In some cases, you can continue to get your food stamps without a change while you are waiting for the hearing decision.

If the official decides the food stamp office is right, you will have to repay the value of any food stamps you did not have a right to get. If the hearing official decides you are right, you will continue to get or begin to get the correct amount of food stamps. If the hearing official decides you are right and you did not get continued benefits, the amount of any food stamps you had a right to get will be given to you.

Your Responsibilities

     When you apply for food stamps, answer all questions completely and honestly. Sign your name to certify, under penalty of perjury, that all your answers are true.

     Provide proof that you are eligible.

     Promptly report changes in household circumstances to the food stamp office.

     Do not put your money or possessions in someone elseís name in order to be able to get food stamps.

     Do not make changes on any food stamp cards or documents.

     Do not sell, trade, or give away your food stamps, or any food stamp cards or documents.

     Use food stamps

See Also:

           Food Stamp Eligibility

           Food Stamp Benefit Levels

           Food Stamps and Work

     Food Stamp Program Overview

     Welcome and Introduction to Iowa Benefits

Source: Iowa Dept of Human Services Employees Manual

Title 7

                                        Chapter A, Administration, Overview


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