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The Client Assistance Program (CAP) is mandated in each state in order for that state to receive federal rehabilitation funds. This program is a 100% Federally funded formula grant program. In Iowa, the Division of Persons with Disabilities, Department of Human Rights, operates CAP. Federal law requires that the program be operated outside of the rehabilitation agencies it monitors. In Iowa this includes the Department for the Blind, the Division of Vocational Rehabilitation Services, and the seven centers for independent living.
One disability consultant and one half time secretary are assigned to provide CAP services. These services include:
· Advise and inform clients and applicants of all services and benefits available to them through programs authorized under the Rehabilitation Act of 1973 as amended (Act);
· Assist and advocate for clients and applicants in their relationships with programs authorized under the Act; and
· Inform individuals with disabilities in the State of Iowa, especially those who have traditionally been unserved or underserved, of the services available to them under the Act and under Title I of the Americans with Disabilities Act of 1990 (ADA).
Information and referral services are available to all Iowans. CAP services assist clients of the rehabilitation agencies in resolving problems so their rehabilitation programs can continue and they can move to employment.
Iowa Client Assistance Program
Lucas State Office Building, 2nd Floor
321 E. 12th Street
Des Moines, IA 50319
Phone (515) 281-3656
Toll-free Phone: (800) 652-4298
TTY: (515) 281-3656
Toll-free TTY: (800) 652-4298
Fax : (515) 242-6119
Internet:
http://www.state.ia.us/government/dhr/pd/client_assis_program/
Publications of interest to people with disabilities are available from the Division of Persons with Disabilities website at:
http://www.state.ia.us/government/dhr/pd/publications/index.html
Iowa Protection and Advocacy Services
Protection and Advocacy Systems - Overview
Information for this topic was drawn from the Iowa DHR website at:
http://www.state.ia.us/government/dhr/pd/client_assis_program/
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